flight question (anyone)

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Theadder4
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Joined: June 23rd, 2017, 5:29 pm
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flight question (anyone)

Post: # 29833Post Theadder4
February 13th, 2019, 11:20 am

Last year thomas cook sent us an email .night before we flew to vegas.telling us our flight was going to be 4 hours delayed.when we got home we got £700 each comp in flight vouchers.

Today we got an email from thomas cook saying we are now on a different flight coming home from vegas this year (the flight is 9 hours later) which is a cauliflower (means extra day of work etc)
(Its 4 months before we go to vegas)
Whats the chances of another compo claim being succesful ?

Longines
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Re: flight question (anyone)

Post: # 29835Post Longines
February 13th, 2019, 12:33 pm

Last minute changes are covered by EU261 regulations, anything over 3500km and 4 hours delay is €600 each. (Wonder if the government will transfer this to UK legislation post Brexit?)

Planned changes ahead of time are covered by the airlines T&Cs.
https://www.thomascookairlines.com/en/h ... delays.jsp

If they give you more than 10 weeks notice there is no compensation offered irrespective of whether of you accept the change or take the opportunity to cancel.

Theadder4
Posts: 1937
Joined: June 23rd, 2017, 5:29 pm
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Re: flight question (anyone)

Post: # 29843Post Theadder4
February 13th, 2019, 7:51 pm

Cheers grant.will just have to accept it then.

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